Synkly privacy policy

Synkly is operated by Panther Group LLC. Privacy questions, access requests, correction requests, or deletion-review requests can be sent to support@panthergroupllc.com.

Panther Group LLC operates from Puerto Rico, United States.

For notices that require mailing instructions, contact support for the current process.

The portal collects owner identity, work email, phone number, business name, office address, selected plan, subscription status, invoice references, support requests, and onboarding state.

Authentication is handled with Firebase Authentication. Subscription checkout, payment methods, invoices, and billing portal access are handled through Stripe-hosted surfaces.

Synkly uses portal information to create and secure the owner account, start paid checkout, sync subscription status, provide invoice visibility, support onboarding, respond to support requests, and protect the service from abuse.

The portal should not be used for patient medical records, insurance card images, or other sensitive patient information unless Synkly provides a specifically approved secure workflow for that purpose.

Synkly relies on trusted service providers for authentication, database storage, payment processing, email or support delivery, hosting, security, and operational tooling.

Stripe may process payment and billing data under its own hosted checkout and billing surfaces. Firebase and related Google Cloud services may process account and portal data needed to operate the service.

The portal uses session cookies and related security mechanisms to keep signed-in users authenticated and protect account access.

If analytics, advertising, or additional tracking tools are enabled later, this policy should be updated before those tools are used in production.

Synkly keeps account, billing, invoice, support, and audit information for as long as needed to operate the subscription portal, resolve billing or support issues, meet legal obligations, and protect against fraud or abuse.

A customer may contact support to request correction, export, or deletion review. Some billing, security, and audit records may need to be retained even after account access ends.

Synkly uses reasonable technical and organizational safeguards for portal data, including Firebase-backed identity and Stripe-hosted payment collection.

No system is risk-free. Customers should use strong passwords, protect owner credentials, and report suspected account misuse through support.